Why you need RiskEye to protect you from online harm.
Threats don’t keep office hours.
Threats to online reputation can arise at any time, night or day. RiskEye is ‘on watch’ for you 24 hours a day, 365 days a year and will immediately alert you.
Risks can be complex.
We understand what a risk looks like, how it might develop and what the appropriate response is. Whether it’s fake, untrue or malicious, we are here to help.
Can any damage be repaired?
Yes, it can if caught quickly. Rapid escalation and the appropriate response ensures you’re effectively covered with insured protection behind you.
Why do I need reputation security?
When a business is vulnerable to, or has suffered reputational threats or attacks, the unseen consequences can be detrimental in so many ways aside from loss of name or brand.
These can include: loss in revenue, loss of shareholder value and loss in customer confidence among others.
Our experience has enabled us to identify what can acause you and your business the most harm.
These include; employees, malicious competitors and disgruntled customers.
Aviva working in conjuction with RiskEye are taking a significant step forward in dealing with this risk and enhancing the protection available to organisations who value their brand and reputation. With 24/7 monitoring of all data using real people, RiskEye has your online presence protected.
Security isn’t a part time job. We understand risks you could miss on your own and we know what to do when harm occurs.
What we provide
We use live analysts who read each post one by one as they are published and alerting you by text or email as necessary.
Removal expertise for posts which break online rules. PR & Legal advice 24/7 for those stressful moments when harm starts to go viral.
Social Media polices, employment contract amendments and e-books, all designed with ensuring you are up to date on the risks you face.
Suggested responses, ongoing risk analysis and platform knowledge to keep your business safe in this online world.
Got a question?
We answer some of our most frequently asked questions below.
1. What is the difference between RiskEye & Google Alerts
Google Alerts will match your business or brand name with online mentions. It cannot however understand content or context. For example, Google Alerts will not detect the risk in a picture when the text is innocuous, or detect the risk when it’s within a secondary link on a post and the text of the post is no risk. Neither will it identify the risk when the context is sarcasm or irony. Our experienced risk analysts read all the data, all the images, all the links and all the language inflections 24/7.
2. Can you watch everything being said online?
No one can watch everything. If it is publicly accessible, RiskEye can watch and read all of that data. If an online platform does not want anyone to read its data e.g. TripAdvisor, LinkedIn, Facebook Reviews, then it is not possible for any third party to read that data.
3. If this service can’t monitor certain online areas how can it protect customers?
RiskEye has learnt from experience that the risk will always come to you. We will detect threats once they begin to reach the community of people or businesses who are its customers or suppliers. Once they can see it, we can act. Even if we cannot read specific data, we are able to provide our customers with swift, targeted and effective mitigation. If rules or T&Cs have been broken, or legal boundaries have been breached, we are able to remove and lessen that harm.
4. How much does the Aviva RiskEye service cost?
Pricing is in two bands. For those who only require their Twitter and Facebook pages to be monitored there is a set price. For businesses requiring a wider search using keywords for mainstream media, websites, blogs, forums, Twitter, Facebook etc. there is a set price and within this data limits apply. To find out more and how you can benefit from the Aviva discounted prices please contact us directly.