Case Studies
NAPD
How NAPD is Protecting Schools from Online Harm with RiskEye® and ARAG
NAPD has partnered with RiskEye® and ARAG to deliver a unique and first-of-its-kind support product designed specifically to help schools navigate the unpredictable and often harmful side of the online world. Through this collaboration, schools gain access to expert guidance, immediate response, and practical solutions that help them manage online risks with confidence.
A key part of this offering is the Safer Social Policy, which provides schools with a clear, proactive framework for managing online behaviour, reducing risk, and ensuring that both staff and students are supported when issues arise. The policy empowers schools to take early action, respond consistently, and maintain a safer digital environment.
Schools are doing extraordinary work in a world where online challenges can escalate quickly. RiskEye® and ARAG offer reassurance, expertise and real solutions when they are needed most. Their support means that principals and deputy principals are never isolated in responding to digital harm. The Safer Social Policy empowers schools to act confidently and consistently, ultimately creating safer environments for our young people. This partnership is already having a profoundly positive impact.
Rachel O’Connor
Deputy Director, NAPD
Types of Issues Affecting NAPD Members
Impersonation Accounts
Fake accounts impersonating students, staff, or the school.
Abuse & Harassment
Harmful or abusive posts targeting students or staff.
False Information
Rumours or misleading content affecting the school community.
Cyberbullying
Bullying incidents occurring on social media platforms.
Inappropriate Media
Harmful or sensitive images or videos circulating online.
Reputation Attacks
Coordinated negative campaigns harming the school’s reputation.
Scams & Phishing
Fraudulent messages targeting staff or admin accounts.
Social Engineering
Attempts to access school systems or data through manipulation.
Anonymous Posts
Anonymous forums or posts used to target students or staff.
Proven Success & Measurable Impact
While NAPD has worked with RiskEye® they have been able to deliver significant, tangible outcomes that have strengthened online safety for all NAPD members
Instagram – Global Policy Change
Through sustained advocacy on behalf of Irish schools, RiskEye® influenced a global rule change within Instagram, improving how schools access reporting pathways for harmful or inappropriate content.
Google – Removal of Google Reviews for All Irish Schools
Following RiskEye’s® collaboration with NAPD, the Department of Education, and Google, all schools in Ireland have had the Google Review feature removed.
This landmark change eliminated a major avenue for anonymous, harmful, or defamatory comments targeting schools.
78%
Successful Removal Rate
NAPD Notable Stats
50%
Platform with Highest Reported Harm - TikTok
33%
Highest Harm Issue - Bullying/Hate /Harassment